Shipping policy
Thank you for shopping with SageGod. The following is our shipping policy where you can find answers to questions you have about shipping and rates.
Domestic Shipping Policy
Order Processing Time/Shipping rates & delivery estimates
Because every product is handmade on-demand and we do not carry inventory, we average 3 business day production and offer the following domestic shipping methods:
- Standard (7-10 business days)
- Express (4-7 business days)
Please note, shipping times are estimated and also are contingent upon destination. Once a shipment has left our manufacturing centers, our carriers assume responsibility of the shipment and therefore SageGod cannot guarantee delivery times, only estimate them. For Home Goods, we average 10 business day production.
Shipment confirmation and order tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 48 hours.
All packages will require signatures upon delivery. However, carrier protocol is to leave the package at a specific location without signature if the delivery area meets carrier safety measures.
Two delivery attempts are made from shipping carriers. After two attempts have been made, the package will remain at a local facility for 7 days before sending back to the shipper or you may risk having it destroyed. If you miss the second attempt, please contact the carrier to confirm which local facility the package is located at for pickup. Once a shipment is destroyed, SageGod cannot refund the order. If you have issues retrieving your package, please contact SageGod and we are happy to assist in getting your package successfully delivered.
Customs, Duties and Taxes
SageGod is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
